Welcome aboard our third quarterly Product Newsletter! At SilverRail, we’re on a mission to Make Rail Travel Easy - both for you and your customers. This newsletter is your express ticket to everything we’ve delivered, what we're working on, and tips to unlock more value from our platform.
With a slight delay after the holidays, we have some updates to share with you.
Anything sparked your interest? Missing anything? We'd love your ideas—reach out to your SilverRail contact or use our feedback form below.
After significant investment to improve our infrastructure, the team has achieved a massive milestone which will increase our Production availability moving forward. Our last five monthly Production deployments completed on average 75% faster than previous deployments, resulting in an average of just 26 minutes of downtime a month. Our release in January completed with only 15 minutes of downtime!
Why it matters: You now have 75% less downtime each month, enabling you to sell rail and give a great experience to your customers with virtually no interruption.
What's next: Our Infrastructure Team keeps working on making constant deployment, CI/CD a reality this year, which will mean zero downtime and direct deployments without release schedule dependencies. Stay tuned!
Iryo, Spain's second largest high-speed carrier, is now available to our partners. We've developed in feature parity with our Renfe implementation enabling our partners to adopt both carriers easily; with further enhancements planned in the future.
Why it matters: We now offer the two major rail carriers for business travellers in Spain for easy integration.
Good to know: Both iryo and Renfe offer both direct as well as sub-license agreements via SilverRail. Reach out if you're interested!
SilverCore - Swedish Rail
Loyalty Card Support
Your customers can now add their loyalty program when booking Swedish Rail and earn points. SJ Prio and MyVR are attached automatically after successful validation.
Why it matters: Supporting loyalty programs closes a gap for retailers and you become more competitive with carriers' webs, driving conversion.
Swedish sleeper trains now offer further seating options: berth in 2nd class couchette, bed in 2nd class shared compartment, private 1st class compartment.
Shared options require to select a gender (m, f, mixed) when creating a booking.
Why it matters: Berths and couchettes haven't been available to retailers as only seats were available on night trains.
What's next: We're working on adding further sleeper options (2nd class private compartment) for different carriers.
RDG (UK): NLC codes now returned in ATOC station data
Coming Soon...
SILVERCORE
Renfe: API Migration
Renfe releases their new API during H1 and SilverRail is prioritizing developments to ensure a smooth transition for our customers. The new API promises enhanced stability and features.
What this means: The heavy lifting of this API migration will be done by SilverRail and we'll reduce impact to our customers to a minimum (if any) while maintaining the current features.
What' next? We're assessing the new API and will reach out to current Renfe customers with more information as it comes in.
Pro Tips
Seat Map API
Allow your customers to select their seat. SilverRail's Seat Map API supports the following carriers whenever it's supported by the train: SNCF (incl. OuiGo FR), Swedish Rail and UK Rail.
Our Seat Map API is fully integrated with SilverCore but can also be used as standalone with other booking channels. For some markets we offer a graphic user interface to facilitate the adoption and remove the need for you to build the UI from scratch.
Benefits • Increase conversion by improving the booking experience and let your customers select their preferred seat • Reduce manual work by manually reassigning seats • Seat Map API is carrier agnostic; one integration can give you access to all supported carriers
Talk to us to learn more about our seat map products!
Reminder: In June 2026, the Timetable Comparator Service will become a mandatory requirement for all retailers selling UK Rail.
It's designed to improve the traveler experience by notifying them of scheduled travel disruptions and enable them to manage their trip in advance.
What is expected from a retailer?
SilverRail runs a daily service comparing the revised operator schedules with active bookings for each retailer and provides a report for each retailer of affected active bookings. The retailer is expected to inform the traveller via the same channel as ticket delivery (usually e-mail).
Questions?
Reach out to us for more information and guidance!
Your Voice
We want to hear from you and make this Newsletter worth your time and spike your interest. Give us your feedback in below form!
